📚 Help Center

AuthorMind Hub is a platform that transforms written knowledge into interactive AI-powered conversations. Authors upload their books, articles, or essays, and we train personalized AI chatbots that embody their teachings. Learners can then have real-time conversations with these AI chatbots, asking questions and receiving responses strictly based on the author's uploaded content.

Our tagline says it all: "Upload your mind, or converse with genius."

Creating an account is simple:

• Click "Sign Up" in the top navigation
• Enter your email and create a password
• Verify your email address
• Choose your mode: Learner (default) or Author
• Complete your profile

You can also sign up using social login for faster access.

Learner Mode (Default):

• Subscribe to dataset chatbots ($5/month each)
• Take quizzes and daily challenges
• Earn badges and compete on leaderboards
• Track learning progress
• Get 3 free questions per dataset to try before subscribing

Author Mode:

• Upload and manage datasets
• Train AI chatbots on your content
• Monetize your knowledge
• Track earnings (60% revenue share)
• View analytics and insights

You can switch between modes anytime after verification.

Identity Verification is a one-time process required before you can publish datasets and earn money. It protects learners and ensures content authenticity.

Why we require it:

• Prevents impersonation of famous authors
• Ensures content ownership accountability
• Builds trust with learners
• Required for payment processing compliance

How it works:

• Click "Publish for $50" on any dataset
• You'll be prompted to verify your identity
• Scan your government ID (driver's license, passport, or ID card)
• Take a selfie to match your ID photo
• Verification is processed by Stripe Identity (secure & trusted)

Important:

• Verification is one-time only - verify once, publish forever
• The platform covers all verification fees
• We never store your ID documents - Stripe handles everything securely
• Your legal name is verified but you can still use a pen name publicly

To activate Author Mode:

• Sign up or log in to your account
• Click "Switch to Author Mode"
• Complete verification (ID or social profiles)
• Confirm content ownership and AI ethics agreement
• Wait for admin approval (usually 24-48 hours)

Once approved, you'll receive a "Verified Author" badge and can start uploading content.

You can upload:

• PDFs: Must be searchable (text-based, not scanned images)
• Text files: .txt format
• File size: Up to 100MB per file
• Content types: Books, articles, essays, research papers

Free Test Mode Limits:

• 1 PDF or text file per dataset
• First 20,000 words only (approximately 66-80 pages)
• Up to 10 datasets maximum

After paying the $50 upgrade fee, you get unlimited uploads per dataset.

Test mode lets you try before you buy:

• Upload 1 file per dataset (truncated to 20,000 words)
• Train a basic AI chatbot on the content
• Preview chat interface and test responses
• See how learners will interact with your content

When ready, upgrade for $50 to unlock:

• Unlimited file uploads per dataset
• Full content training (no truncation)
• Public access for learners
• Monetization (earn 60% of subscriptions)

Revenue Model:

• Learners pay $5-$20/month per dataset subscription
• You earn 60% of every subscription (Platform keeps 40%)
• Example: $5/month subscription = You get $3, Platform gets $2

Example Monthly Earnings:

• 10 subscribers × $3 = $30/month
• 50 subscribers × $3 = $150/month
• 100 subscribers × $3 = $300/month
• 500 subscribers × $3 = $1,500/month

Automatic Payouts:

• Paid automatically on the 1st of each month
• Minimum payout: $25
• Direct deposit to your bank account (2-3 business days)
• Track earnings in real-time in your Author Dashboard

💡 See "Payment & Billing" section below for complete details on connecting your payment account and receiving payouts.

If you publish under a pen name, you need to verify ownership of your pseudonym for legal and payment purposes. We offer several verification options:

• Notarized Affidavit (Easiest): Sworn statement connecting your real and pen names ($15-25, 30 minutes)
• Copyright Registration (Best): Official government proof of both names ($65, 3-6 months)
• Publisher/Agent Letter: Verification from your publisher on letterhead (Free, 1-2 days)
• Social Media + Website: Verified accounts showing both names (Usually requires additional proof)

📖 View Complete Pseudonym Verification Guide

📄 Download Affidavit Template

No. Your real name is stored securely and encrypted in our database. Only platform administrators can see it for verification and payment purposes.

Learners will only see your pen name. Your real identity is never disclosed publicly.

When your real name is used:

• Secure payment processing
• Legal compliance (if required by court order)
• Admin verification (during approval process)

Your pseudonym is your public identity on AuthorMind Hub. We take author privacy very seriously.

For Notarized Affidavit (Recommended):

• Our affidavit template (download and print)
• Government-issued photo ID (driver's license, passport)
• Visit a notary public ($15-25 fee)
• Upload the notarized, signed document

For Other Methods:

• Copyright: Official registration showing both names
• Publisher Letter: Letterhead confirmation from your publisher or agent
• Social/Website: Links to verified profiles + domain ownership

Most authors choose the notarized affidavit because it's fast, affordable, and legally binding.

Subscribing is easy:

• Browse the Authors Directory
• Find a dataset that interests you
• Click "Chat with AI"
• Try 3 free questions to test the AI
• Subscribe for $5/month to continue

Each subscription is $5/month per dataset. You can subscribe to multiple datasets and manage them from your Learner Dashboard.

For $5/month per dataset, you get:

• Unlimited AI chat: Ask questions anytime
• AI-generated quizzes: Test your knowledge (5-10 questions)
• Daily challenges: Daily prompts with AI feedback
• Badges & achievements: Earn rewards for milestones
• Leaderboards: Compete with other learners
• Polls: Participate in dataset-specific polls

All features are included—no hidden fees!

Our AI chatbots are trained exclusively on the author's uploaded content, ensuring responses are grounded in their work. However:

• AI may interpret content differently than intended
• Responses may not reflect the author's current views
• Complex questions may receive simplified answers

Best Practice: Always cross-reference important information with the author's original works. We display a warning in every chat interface reminding learners of AI limitations.

Yes! You have full control:

• Cancel anytime from your Learner Dashboard
• No cancellation fees
• Access continues until the end of your billing period
• You can resubscribe later without penalty
• Changed your mind? Click "Keep Subscription" to undo the cancellation

Every dataset gives you 3 free questions to try before subscribing:

• Ask up to 3 questions for free on any dataset
• Get full AI responses based on the dataset content
• No credit card required to try
• After 3 questions, you'll be prompted to subscribe ($5/month)

This lets you test the AI quality before committing to a subscription.

Each subscription includes 200 questions per month per dataset:

• Questions reset on your billing date each month
• Track your remaining questions in the Learner Dashboard
• If you run out, you can purchase additional question packs
• Unused questions don't roll over to the next month

200 questions is typically more than enough for most learners—that's about 6-7 questions per day!

We send the following email notifications:

• Subscription Confirmed: When you start a new subscription
• Payment Receipt: Monthly payment confirmations
• Subscription Cancelled: Confirmation with your access end date
• Subscription Reactivated: If you undo a cancellation
• Payment Failed: If there's an issue with your payment method
• Weekly Challenges: If enabled, every Monday at 9am

All emails come from noreply@authormindhub.com. Add us to your contacts to avoid spam filters.

Weekly Challenges are AI-generated reflection prompts sent to your email every Monday, designed to deepen your engagement with the content you're learning.

How it works:

• Enable "Weekly Challenges" toggle on any subscribed dataset in your Learner Dashboard
• Every Monday at 9am, you'll receive a unique challenge email
• Each challenge is personalized to your dataset's content
• Click "Answer Challenge" to respond in the chat interface
• Get AI feedback on your reflection

Key features:

• 🤖 AI-generated: Every challenge is unique and never repeats
• 📚 Content-based: Challenges relate directly to your dataset
• 💭 Thought-provoking: Designed to encourage deep reflection
• 🔄 Easy to manage: Toggle on/off anytime from your dashboard

Weekly Challenges are included free with your subscription—no extra cost!

We use secure payment processing. Accepted methods:

• Credit cards (Visa, Mastercard, Amex, Discover)
• Debit cards
• Apple Pay

All payments are encrypted and PCI-compliant.

Yes! We occasionally offer promo codes for:

• Authors: Discounts on the $50 upgrade fee (10%, 20%, 50%, or Free)
• Learners: Discounts on subscriptions (usually first month)

Enter promo codes at checkout. Follow us on social media or check your email for special offers!

For Authors ($50 upgrade fee):

• No refunds after payment (you tested first)
• Exceptions for technical issues or platform errors

For Learners ($5/month subscriptions):

• 3 free questions to try before subscribing
• No refunds for partial months
• Cancel anytime to stop future charges

Contact support if you experience technical issues preventing access.

Absolutely. Security is our top priority:

• Secure payment processing: Industry-leading encryption and security
• No card storage: We never see or store your card details
• PCI-DSS compliant: Meets highest security standards
• Encrypted connections: All data transmitted via HTTPS

For Authors: We handle all earnings and payouts automatically.

Revenue Split:

• You receive 60% of all subscription fees
• Platform keeps 40%
• Example: $5/month subscription = You get $3, Platform gets $2

Payout Schedule:

• Payout Date: 1st of each month (automatic)
• Minimum Threshold: $25
• What's Included: Previous month's earnings
• Processing Time: 2-3 business days to your bank account

How Payouts Work:

1. Learners subscribe to your dataset chatbot
2. You earn 60% of each subscription automatically
3. Earnings accumulate in your account
4. On the 1st of each month, if you've earned $25+, payout processes automatically
5. Money arrives in your bank account 2-3 business days later

Important Notes:

• Payouts require a connected payment account
• If earnings are under $25, they roll over to the next month
• Track earnings in real-time in your Author Dashboard

To receive author earnings, you must connect a payment account:

Step-by-Step Setup:

1. Log in to your Author Dashboard
2. Scroll to the "Earnings & Payouts" section
3. Click the "Connect Payment Account" button
4. You'll be redirected to our secure payment processor
5. Complete the identity verification process
6. Add your bank account information
7. Submit and return to AuthorMind Hub

What You'll Need:

• Government-issued ID (for identity verification)
• Bank account number and routing number
• Tax information (SSN or EIN for US authors)
• Business information (if applicable)

Security & Privacy:

• All information is handled by our secure payment processor
• Your banking details are never stored on our servers
• Identity verification is required by law for all payment processing
• Setup takes about 5-10 minutes

After Connection:

• You'll see "✅ Payment Account Connected" in your dashboard
• Automatic monthly payouts are activated
• No further action needed—just earn and get paid!

Your first payout depends on when you start earning and when you reach the minimum threshold:

Example Timeline:

• Nov 15: You publish your dataset and get first subscriber ($3 earned)
• Nov 20: 5 more subscribers join ($15 earned)
• Nov 25: 3 more subscribers join ($9 earned)
• Nov 30: Total November earnings = $27
• Dec 1: Automatic payout of $27 processed
• Dec 3-4: Money arrives in your bank account

If Under $25:

• Example: You earn $15 in November
• Then earn $20 in December
• On January 1st, you'll receive $35 total
• Earnings accumulate until you reach $25+

Track Your Progress:

• Check your Author Dashboard for real-time earnings
• See "Pending Payout" amount
• View "Next Payout" date
• Monitor "Active Subscribers" count

Common Payout Issues:

1. Payment account not connected:

• Go to Author Dashboard → Earnings & Payouts
• Click "Connect Payment Account"
• Complete payment account setup

2. Incomplete payment account setup:

• Check your email for verification requests
• Log in to your payment account portal to complete setup
• Ensure all required information is submitted

3. Bank account issues:

• Verify your bank account details are correct
• Ensure account is active and can receive transfers
• Update information in your payment account portal if needed

4. Below minimum threshold:

• You must earn $25+ for payout to process
• Check "Pending Payout" in your dashboard
• Earnings roll over to next month if under $25

Get Help:

• Contact our support team with specific details
• Include your author email and payout date
• Check your payment account portal for additional information
• Response time: Within 24 hours

Try these troubleshooting steps:

• Refresh the page (Ctrl+Shift+R or Cmd+Shift+R)
• Clear your browser cache and cookies
• Try a different browser (Chrome, Firefox, Safari)
• Check your internet connection
• Log out and log back in

If the problem persists, contact support with details about the error.

Common reasons for upload failures:

• Scanned images: PDF must be searchable (text-based)
• File too large: Maximum 100MB per file
• Corrupted file: Try re-saving the PDF
• Slow connection: Large files need stable internet
• Browser issues: Try a different browser

To check if your PDF is searchable: Open it, press Ctrl+F (Cmd+F on Mac), and try searching for a word. If search works, your PDF is searchable.

AuthorMind Hub works best on modern browsers:

• Recommended: Chrome 90+, Firefox 88+, Safari 14+, Edge 90+
• Mobile: iOS Safari 14+, Chrome for Android 90+
• Not supported: Internet Explorer

For the best experience, keep your browser updated to the latest version.

We take privacy seriously:

• Encryption: AES-256 encryption for all stored data
• HTTPS: Secure connections for all data transmission
• GDPR & CCPA compliant: Full data protection compliance
• No selling: We never sell your personal data
• Access controls: Role-based permissions

Read our full Privacy Policy for details.

Our AI ethics principles:

• Content-based only: AI trained solely on uploaded content
• Transparency: Clear warnings about AI limitations
• Content-grounded responses: AI generates answers based on uploaded source material
• Attribution: Always credit the original author

Content ownership:

• Authors retain full ownership of their uploaded content
• AI responses are derived from the author's work
• Learners can use responses for personal learning
• Commercial use of AI responses requires author permission

See our Terms of Service for complete details.

Yes, for quality purposes:

• Chat history: Conversations are saved so you can view your history and continue discussions
• Quality improvement: Administrators may review chats to improve AI response quality
• Feedback tracking: Your Helpful/Not Helpful ratings help us improve the service
• No third-party sharing: Chat logs are never sold or shared with external parties

⚠️ Important: Do not share sensitive personal information (passwords, financial details, health records) in chat conversations.

Read our Privacy Policy and Terms of Service for complete details.